Audrey Starkey

Audrey Starkey, Patient Care Coordinator

Audrey Starkey is the Lead Patient Care Coordinator at Langford PT, with 9 years of experience in the field. She plays a vital role in assisting with the success of patient care, ensuring that all patients are scheduled correctly and that they are satisfied with the services provided at the clinic. Audrey enjoys helping patients through her administrative duties and takes pride in supporting their healing journey.

Her approach to patient care is centered around creating personal connections with each individual she encounters. She believes that patients come to Langford PT to receive the care they need to heal properly, and she is dedicated to assisting with this process. Audrey emphasizes the importance of showing care and respect to each patient, treating them as she would like to be treated or how she would want her family to be treated.

Audrey’s favorite part of working at Langford PT is the positive atmosphere and the company’s core values. She finds the environment rewarding and appreciates the culture that Langford PT fosters.

Known for her out-of-the-box thinking, Audrey brings excellent organizational and time management skills to her position. She has a keen eye for detail and enjoys the responsibilities she is entrusted with.

Outside of work, Audrey enjoys spending quality time with her family, including her husband, Jason, and daughter, Jazmine. Her son is currently stationed in Japan with the Marine Corps. Audrey and her daughter love shopping together, and she and her husband share a passion for motorcycle rides and attending rallies. She also enjoys spending time with her two dogs.

Fun Fact: Audrey loves to take spontaneous road trips with her family, always seeking out new places to explore and enjoy together.

Nathalie Aragon

Nathalie Aragon, in addition to her work at Langford, is a volunteer with the PTA at St. Thomas Aquinas school and the North Valley Little League.  She also heads our Langford recycling program (thank you!).  Nathalie is proud of her son, and attends all of his sporting events, and she likes spending time with her "furry son", Fuego.  Nathalie characterizes herself as a fire wifey and mama extraordinaire who is a lover, dreamer, and fun-hunter.

Favorite quote: "If you are more fortunate than others, it is better to build a longer table than a taller fence."

Juana Channell

Juana Channell, Patient Care Coordinator

While relatively new to this specific role, Juana brings a wealth of experience from her extensive background in customer service and management.
As a Patient Care Coordinator, Juana ensures each patient has a positive experience from scheduling their first evaluation through to their final visit. She’s dedicated to promptly answering any questions and believes that well-informed staff contribute to the satisfaction and confidence of every patient.

Juana is one of the first team members patients interact with, and she takes pride in being a courteous, empathetic, and attentive listener. Her focus on understanding each patient’s unique needs helps ensure they feel valued and reassured that they’re in the best hands for their care.
Juana loves the collaborative atmosphere and strong leadership within the team. She believes these two qualities are key to success in any field and appreciates that they are an integral part of Langford's culture.
Juana’s extensive customer service background—especially in call centers—has honed her communication skills and taught her the value of empathy and patience. She is committed to making every patient feel like a priority, ensuring they are well-informed, respected, and heard.

In her free time, Juana enjoys spending time outdoors with her husband, daughter, and pets, especially exploring the mountains and spending time with their horses. Family adventures are her favorite way to unwind.
Juana has a passion for cooking and entertaining. Her dream is to open a restaurant one day to share her love of food with a larger community.

Devin Owens

Devin Owens, Patient Care Coordinator

Devin is a dedicated Patient Care Coordinator who is passionate about helping others feel comfortable and supported in their healthcare journey. In her role, Devin manages patient schedules and care plans, ensuring every visit is smooth and leaves patients feeling great about their experience. She loves making a positive impact by helping patients access the care they need to lead happy, healthy lives.

Devin’s approach to patient care is rooted in kindness, believing that a warm and compassionate attitude can make a significant difference, especially in a healthcare setting. She values being part of a team that genuinely loves what they do, and she enjoys contributing to a collaborative, patient-focused environment.

As a natural “people person,” Devin excels in creating meaningful connections with patients and colleagues. Her strong communication skills and personable nature make her a valuable member of the team.

Outside of work, Devin enjoys spending time outdoors, exploring nature with her son and two dogs, and cherishing moments with her family.