Angela Sifuentes, Director of Administration

As Director of Administration, Angela plays a vital role in keeping Langford’s day-to-day operations running efficiently across all clinic locations. She thrives on problem-solving and is dedicated to fostering an environment where both staff and patients feel supported, valued, and confident in their care.

Angela believes that exceptional service starts with genuine kindness, mutual respect, and personal accountability—whether interacting with patients or working behind the scenes. Her strengths in organization, communication, and strategic thinking help ensure the clinic runs smoothly and continues to grow.

What Angela loves most about Langford is the people. She’s proud to be part of a team that prioritizes collaboration, lifts one another up, and consistently puts patient care at the forefront.

When she’s not at work, Angela enjoys exploring the outdoors, camping, and scenic drives through the mountains.

Fun Fact: Angela is also a local entrepreneur and owns several businesses focused on building community and supporting small business growth.

Nathalie Aragon, North Valley Office Manager and Lead Patient Care Coordinator

At the North Valley Clinic, Nathalie oversees all front office operations, including scheduling, insurance verification, and leading the Patient Care Coordinator team to deliver exceptional service. She finds the most joy in connecting with patients and ensuring they feel welcome and supported from start to finish.

Nathalie approaches her work with kindness, empathy, and integrity, believing that truly listening to patients is key to providing great care. She’s proud to be part of a collaborative, positive team that shares her commitment to helping every patient feel valued and cared for.

Outside of work, Nathalie enjoys spending time with her husband and son, especially cheering him on at football and baseball games. A huge baseball fan herself, she’s visited nine MLB stadiums and hopes to see them all someday. Go Dodgers!

Juana Channell

Juana Channell, Patient Care Coordinator

While relatively new to this specific role, Juana brings a wealth of experience from her extensive background in customer service and management.
As a Patient Care Coordinator, Juana ensures each patient has a positive experience from scheduling their first evaluation through to their final visit. She’s dedicated to promptly answering any questions and believes that well-informed staff contribute to the satisfaction and confidence of every patient.

Juana is one of the first team members patients interact with, and she takes pride in being a courteous, empathetic, and attentive listener. Her focus on understanding each patient’s unique needs helps ensure they feel valued and reassured that they’re in the best hands for their care.
Juana loves the collaborative atmosphere and strong leadership within the team. She believes these two qualities are key to success in any field and appreciates that they are an integral part of Langford's culture.
Juana’s extensive customer service background—especially in call centers—has honed her communication skills and taught her the value of empathy and patience. She is committed to making every patient feel like a priority, ensuring they are well-informed, respected, and heard.

In her free time, Juana enjoys spending time outdoors with her husband, daughter, and pets, especially exploring the mountains and spending time with their horses. Family adventures are her favorite way to unwind.
Juana has a passion for cooking and entertaining. Her dream is to open a restaurant one day to share her love of food with a larger community.

Ashley Soto

Ashley is a recent graduate from the University of New Mexico with a Bachelors Degree in Exercise Science.

She has been in working in the physical therapy environment for 4 years and enjoys all of the relationships she has made along the way.

She plans to continue her journey in physical therapy by becoming a Physical Therapist.

She loves to hangout with friends and family, and in her spare time, she enjoys running and weight training. 

Audrey Starkey

Audrey Starkey, Patient Care Coordinator

Audrey Starkey is the Lead Patient Care Coordinator at Langford PT, with 9 years of experience in the field. She plays a vital role in assisting with the success of patient care, ensuring that all patients are scheduled correctly and that they are satisfied with the services provided at the clinic. Audrey enjoys helping patients through her administrative duties and takes pride in supporting their healing journey.

Her approach to patient care is centered around creating personal connections with each individual she encounters. She believes that patients come to Langford PT to receive the care they need to heal properly, and she is dedicated to assisting with this process. Audrey emphasizes the importance of showing care and respect to each patient, treating them as she would like to be treated or how she would want her family to be treated.

Audrey’s favorite part of working at Langford PT is the positive atmosphere and the company’s core values. She finds the environment rewarding and appreciates the culture that Langford PT fosters.

Known for her out-of-the-box thinking, Audrey brings excellent organizational and time management skills to her position. She has a keen eye for detail and enjoys the responsibilities she is entrusted with.

Outside of work, Audrey enjoys spending quality time with her family, including her husband, Jason, and daughter, Jazmine. Her son is currently stationed in Japan with the Marine Corps. Audrey and her daughter love shopping together, and she and her husband share a passion for motorcycle rides and attending rallies. She also enjoys spending time with her two dogs.

Fun Fact: Audrey loves to take spontaneous road trips with her family, always seeking out new places to explore and enjoy together.

Hannah O’Connell

Hannah O’Connell, Patient Care Coordinator

Patient Care Coordinator

Hannah O’Connell is a Patient Care Coordinator at Langford Sports & Physical Therapy. Although this is her first role in a PCC position, Hannah is no stranger to the Langford team—she previously worked as a Physical Therapy Tech for about a year before transitioning into her current role.

As a PCC, Hannah supports patients throughout their entire care journey—from their first phone call to schedule an appointment to their final visit. She enjoys helping patients feel informed, supported, and comfortable every step of the way. With a warm, empathetic approach, Hannah prioritizes creating a welcoming experience for every individual who walks through the door.

Hannah’s favorite part of working at Langford is the incredible team she gets to work alongside—including the PCCs, PTs, and techs—as well as the daily opportunities to engage with the community and contribute to patients' health and healing in a meaningful way.

She brings a strong ability to learn quickly and connect with people, always striving to understand each patient’s unique perspective and find new ways to enhance their experience.

Outside of work, Hannah enjoys spending time with friends and family, reading, and exploring the outdoors. She is currently in her second year at the University of New Mexico and plans to attend physical therapy school after completing her undergraduate degree.

Fun Fact: Hannah is working toward becoming a physical therapist herself and is passionate about continuing her journey in the rehab and wellness field.

Marissa Balderrama

Marissa Balderrama, Patient Care Coordinator

Patient Care Coordinator

Marissa recently joined the Langford PT team as a Patient Care Coordinator. She enjoys providing excellent customer service and greeting patients with a smile. Her approach to patient care is rooted in creating a welcoming environment where everyone feels comfortable and eager to return.

Marissa brings strong communication skills, patience, and understanding to her role, helping ensure each patient’s experience is positive and supportive. She loves the energy and positivity of working at Langford PT and being part of a team dedicated to patient care.

Outside of work, Marissa enjoys spending time outdoors with her family, whether it’s heading to the mountains or going fishing. A fun fact about her—she’s also a mechanic in her spare time!

Naomi Franco

Naomi Franco, Patient Care Coordinator

Patient Care Coordinator

Naomi has served as a Medical Assistant since 2018, bringing experience in both administrative and clinical capacities.

She finds fulfillment in assisting patients from their initial check-in to ensuring their continued care is scheduled appropriately. Naomi is passionate about contributing to a role that supports each patient’s success and overall well-being.

Her approach to patient care centers on creating a welcoming environment, beginning with a friendly greeting and compassionate demeanor to ensure every individual feels valued and understood.

Naomi appreciates being part of a team with a strong, positive culture that promotes shared values and collaboration.

Her strengths include excellent organizational skills and a commitment to clear, effective communication, helping ensure that patient needs and concerns are addressed promptly.

Outside of work, Naomi enjoys spending time with her family and engaging in activities such as hiking, gaming, watching movies and TV shows, and cooking.